hbd88 Privacy Policy

1 Introduction & Purpose

As a trusted online betting and casino platform in Bangladesh, hbd88 places the highest importance on the privacy of our members. This privacy policy explains what information we collect, how we use it, and how we keep it secure when you use our website, create an account, or use any of our services.

By using our platform, you are considered to have agreed to the terms described in this policy. If you disagree with any part of this policy, we recommend that you stop using our services.

2 What Information We Collect

We collect various types of information to provide you with services on the hbd88 platform. This information falls into two main categories:

2.1 Information You Provide Directly

Information you voluntarily share with us:

• Full name, date of birth, and nationality
• Email address and mobile number
• Documents required for identity verification (national ID card, passport, etc.)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay, or bank transfer account information
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device identification details
• Browser type, operating system, and device specifications
• Login time, date, and session duration
• Your betting history, game activity, and transaction records
• Information from cookies and similar tracking technologies
• Usage statistics related to your preferences and browsing patterns

3 Purpose of Using Your Information

hbd88 uses your information only for specific, legitimate, and necessary purposes. We use your information for the following reasons:

3.1 Service Delivery & Operations

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, and bank transfer
• Running betting and casino services smoothly
• Verifying your identity and age (21+ confirmation)
• Providing technical support and customer service

3.2 Safety & Security

• Preventing fraud, money laundering, and illegal activities
• Blocking unauthorized access to accounts
• Implementing responsible gaming policies
• Monitoring and improving platform security

3.3 Service Improvement

• Personalizing your experience and presenting relevant offers
• Improving platform performance and user experience
• Planning new features and services
• Conducting statistical analysis and research

4 Data Storage & Security

The security of your information is of the highest priority to hbd88. We use industry-standard security measures to keep your data safe.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — all your data transmissions are encrypted
• Advanced encryption technology for sensitive data
• Regular security testing and vulnerability assessments
• Firewalls and intrusion detection systems
• Two-Factor Authentication support

4.2 Organizational Security Measures

• Only authorized personnel have access to your data
• Regular privacy and data protection training for staff
• Data access logs and audit trails are maintained
• Strict controls on third-party access

4.3 Data Retention Period

We retain your information only for as long as necessary. Data required to meet legal obligations is kept for the prescribed period. Even after an account is closed, some information may be retained for a set period in accordance with applicable law.

5 Sharing Information with Third Parties

hbd88 does not sell your personal information or share it with third parties without authorization. However, in certain circumstances, it may be necessary to share limited information with our partners and service providers.

5.1 Permitted Cases of Information Sharing

• Payment processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity verification agencies: Information may be shared with trusted verification providers as part of the KYC (Know Your Customer) process.
• Technology & software partners: Technology service providers required for platform operations.
• Legal authorities: Information may be disclosed to relevant authorities in response to a court order or legal obligation.

5.2 Cases Where Information Will Not Be Shared

• Selling information to advertisers or marketing companies
• Providing information to unrelated third parties without your consent
• Transferring information to any organization for illegal or harmful purposes

6 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and maintain service quality.

6.1 Types of Cookies We Use

• Essential cookies: Required for the platform's basic functionality — maintaining login sessions, ensuring security, and so on.
• Performance cookies: Used to monitor and analyze website performance. These collect information anonymously.
• Functional cookies: Used to remember your preferences and settings — such as language selection.

6.2 Cookie Controls

You can turn off non-essential cookies by changing your browser settings. However, please note that disabling some cookies may limit certain features of the platform. Essential cookies cannot be turned off as the service will not work properly without them.

7 Your Rights

As a member of hbd88, you have the following rights over your own information. We fully respect these rights:

7.1 Right to Access

You can find out at any time what information we hold about you. By emailing [email protected], we will provide you with a summary of the information in your account.

7.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you can contact our support team to have it corrected. Corrections will take effect after identity verification.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations, ongoing disputes, or security reasons.

7.4 Right to Object to Processing

You may object to the use of your information for marketing or analytical purposes. We will respond to your request within a reasonable time.

7.5 Right to Data Portability

You may request your personal data in a structured, commonly used format that can be transferred to another service.

8 Protection of Minors' Privacy

hbd88 strictly prohibits persons under the age of 21. We never knowingly collect personal information from minors.

Age verification is mandatory during account registration. If we become aware that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.

If you know or suspect that a minor is using our platform, please notify us immediately at [email protected].

9 International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred to another country, we ensure that the transfer takes place through high-standard security measures.

For international transfers, we follow these protective measures:

• Following data protection agreements and legal frameworks
• Verifying adequate security measures on the receiving end
• Ensuring secure transmission using encryption
• Transferring only the minimum necessary information

10 Policy Changes & Updates

hbd88 may update this privacy policy from time to time due to business changes, legal requirements, or technological developments.

If any significant changes are made, we will notify you in the following ways:

• A notification to your registered email address
• A pop-up notification when you log in to the platform
• The update date noted at the top of this page

Continuing to use the platform after any changes will be considered as your agreement to the revised policy. If you do not agree with the changes, please contact our support team.

11 Responsible Gaming & Data Protection

hbd88 believes that responsible gaming and data protection are closely linked. By analyzing information about your gaming behavior, we can identify potentially problematic patterns and offer support in a timely manner.

Information collected for this purpose is strictly limited to protective use and is never used for marketing or commercial purposes. To learn more about responsible gaming, visit our Responsible Gaming page.